Billing Questions

Questions about subscriptions, billing dates, payments etc.

§ 1. What should I know before placing an order? (for the first time)
§ 2. What kind of credit cards do you accept?
§ 3. Do you accept Prepaid Credit Cards?
§ 4. Do you accept Paypal?
§ 5. Do you accept E-gold®?
§ 6. How long does it take to establish new account?
§ 7. Who is processing all charges? (charge statement explanation)
§ 8. Can I view/print my invoices?
§ 9. Oops! I lost my password to Billing Control Panel...
§ 10. I lost my "welcome email" with server information. What should I do?
§ 11. You keep charging my Paypal account / credit card every month...
§ 12. How do I upgrade my hosting plan?
§ 13. How do I downgrade my hosting plan?
§ 14. I pay with Paypal. Can I switch to credit card payments?
§ 15. My credit card has expired. What should I do?
§ 16. I would like to order second hosting plan...
§ 17. Help! I was double charged!
§ 18. How do I find out my renewal date?
§ 19. I would like to cancel my subscription.
§ 20. I would like to receive a full refund.
§ 21. I need to contact customer service about billing.
§ 22. How do I update my main domain name within WHM (Web Hosting Manager)?

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